Hotel Information
You must make your hotel reservation through Orchid Events. Hotel rooms fill quickly and are available on a first-come, first-served basis. Therefore, attendees are only allowed to reserve up to 2 rooms under their name. Any additional rooms booked under the same name will be canceled immediately and without warning.
Host Hotel
Renaissance Palm Springs – $179.00 per night plus tax
Alternate Hotel
Hilton Palm Springs – $164.00 per night plus tax
Deadline
All reservations must be received by August 31, 2018, to guarantee availability and conference rates. After this date, reservations will be made based on availability and hotels may charge higher rates
Five Ways to Book Hotel Reservations
| BOOKING OPTIONS | |
|---|---|
| Online | Reserve online HERE |
| Phone | Toll-free (US): 800-989-4006 International: +1 801-214-7277 Agents available 7:00 a.m. to 6:00 p.m. Mountain Standard Time, Monday through Friday |
| Print the Hotel Registration Form or Group Block Request Form (for groups of 10 or more) then e-mail or fax completed form to Orchid Events. | |
| Email: | help@orchid.events . |
| Fax: | Fax completed forms to (801) 355-0250 (do not mail after faxing) |
| Mail: | Orchid Event Solutions 175 S. West Temple, Suite 30 Salt Lake City, Utah 84101 |
Deposit
All reservation requests must be accompanied by a credit card guarantee or check equaling the amount of one night’s room and tax for each room reserved. Your credit card WILL NOT BE CHARGED during this initial stage and will be held as a GUARANTEE only.
Acknowledgments
Orchid Events will send reservation acknowledgments within 24 hours via email if booked online or by phone; fax and mail acknowledgments will be sent within 72 hours of receipt. If you do not receive your acknowledgment in this time frame, contact Orchid Events. You will not receive a written confirmation from the hotel.
Cancellations & Changes
When booking your hotel accommodations, you must provide a credit card number to guarantee payment. Cancellations after August 31, 2018, and prior to 72 hours before arrival date will be subject to a $25 processing fee. Deposit of one night’s room and tax will be forfeited entirely if cancellation occurs within 72 hours of arrival date.
Through September 14, 2018, send requests for changes and cancellations in writing to Orchid Events via e-mail (help@orchid.events) or fax to 801-355-0250. After September 14, 2018, contact hotels directly to make changes and cancellations.
Questions or Special Requests?
For questions or special requests, please contact Orchid Events at 800-989-4006 or e-mail to help@orchid.events. Special requests are not guaranteed. Hotels will assign specific room types upon check-in, based on availability.
Hotel Suites
If you are interested in booking a hotel suite, please email help@orchid.events. There is a limited number available at a discounted rate for CGA attendees.
Requests are subject to approval from CGA Show Management. It is our policy that Conference attendees are not allowed to sponsor any functions that conflict with a scheduled Conference event. This applies to events held in hotel suites, meeting rooms and/or any outside location.
IMPORTANT HOUSING MESSAGE
Orchid Event Solutions, CGA’s only official Housing Company is coordinating hotel reservations for the conference. When you book your room with Orchid Event Solutions you will receive the following benefits:
- Email acknowledgement of your hotel assignment;
- Reduced and discounted rates at official meeting hotels;
- Complimentary access to the internet in your guest room;
- Complimentary shuttle service from hotels to the Convention Center;
- Protection in the event the hotel has oversold guest rooms;
- And much more!
Warning: Beware of Housing Poachers
There is a possibility that you may receive a fax, e-mail transmission or phone call that offers you cut rate housing for the CGA Strategic Conference. The intent is to convince you that the offer is made on behalf of the California Grocers Association or the CGA Strategic Conference. This is not the case. Many associations and show organizers have become the unwitting victims of these room block poachers who secure attendee company names to solicit business. DON’T BE MISLED. These companies are NOT representatives of the California Grocers Association.